📅 Appointments & Booking

All appointments must be booked in advance via our online booking system or direct message.

Please ensure you select the correct service when booking to allow enough time for your appointment.

⏰ Late Arrivals

We understand that delays can happen. However:

• Arrivals more than 10–15 minutes late may result in a shortened service or cancellation

• Full service fees may still apply

❌ Cancellations & No-Shows

We kindly ask for at least 24 hours notice for any cancellations or rescheduling.

• Late cancellations may incur a fee

• No-shows may be required to pay a deposit before future bookings

💳 Deposits

A deposit may be required to secure your booking.

• Deposits are non-refundable

• Can be transferred once with sufficient notice
  
  
  
  💵 Payments

• We accept cash and selected payment methods.

• Payment must be completed at the end of your appointment.

🏡 Home Studio Etiquette

As we operate from a private home studio, we kindly ask:

• Please arrive on time (not too early)

• Only the person with the appointment is allowed (unless discussed prior)

• Keep noise to a minimum when arriving/leaving

• Respect the space as you would your own

🧼 Health & Hygiene

Your safety is our priority.

• All tools are cleaned and sanitised after each client

• Please inform us of any infections, injuries, or conditions before your appointment

• We reserve the right to refuse service if necessary

🎨 Nail Art & Designs

We love custom designs!

• Please send inspiration photos before your appointment if possible

• Final results may vary slightly depending on nail length/condition

💅 Repairs & Guarantee

We take pride in our work.

• If you experience any issues within 3 days, please contact us

• Repairs are offered at our discretion

• No refunds on completed services

👶 Children & Guests

To maintain a calm and safe environment:

• No children or additional guests unless arranged in advance

📸 Photos & Social Media

We may take photos of your nails for our portfolio and social media.

Please let us know if you prefer not to be photographed.